The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It's important to Supply Solutions to help our customers retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else's. Your privacy is important to you…and to us. So we'll protect the information you share with us. To protect your privacy, Supply Solutions follows different principles in accordance with world-wide practices for customer privacy and data protection.

* We won’t sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone.

* We’ll use state-of-the-art security measures to protect your information from unauthorized users.

 NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you create a Registration ID on the site. We use your Personal Information for four primary purposes:

* To make the site easier for you to use by not having to enter information more than once.

* To help you quickly find products, services or information.

* To help us create content most relevant to you.

* To alert you to new products, special offers, updated information and other new services from Supply Solutions.

 CONSENT

If you choose not to register or provide personal information, you can still use most of www.supplysolutions.ca. But you will not be able to access areas that require registration.

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Supply Solutions products, programs, events, or services by e-mail, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Supply Solutions.

Supply Solutions occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time my navigating to “my account” at the top of www.supplysolutions.ca. There, you can:

  • View and edit personal information you have already given us.
  • Tell us whether you want us to send you marketing information.
  • Sign up for electronic newsletters about our services and products.

 SECURITY

Supply Solutions has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing a secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

Supply Solutions strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Canada or any other country where Supply Solutions, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

 ELECTRONIC PRODUCT REGISTRATION

When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you've already left with us (we call that information your personal profile). If you haven't previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. If you haven't already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.

CUSTOMER PROFILES

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across www.supplysolutions.ca, allowing you to view and order products.

 What we do with the information you share

When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting products that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don't use this information again without your permission.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.


Supply Solutions will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Supply Solutions or the site; (b) protect and defend the rights or property of Supply Solutions and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of Supply Solutions, its Web sites, or the public.

Links

This Site may be linked to other sites that are not owned, maintained or operated by Supply Solutions USA, Inc. and not subject to the same Privacy and other Policies. Supply Solutions USA, Inc. is not responsible of the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and Supply Solutions USA, Inc. disclaims any liability for links: (i) from another website to this Site, and (ii) to another website from this Site.

Opting Out

By submitting personal information to Supply Solutions USA, Inc.or visiting our Sites, you acknowledge and agree that you have consented to the collection, use and disclosure practices set out in this Privacy Policy as they relate to your information. You may withdraw your consent at any time by contacting our Privacy Officer as set out in the methods below. Withdrawing your consent may limit your ability to use our services and access our web content.

Login to supplysolutionsusa.com and modify your profile
Email us: [email protected]

Recipients of our e-mail marketing messages can unsubscribe from receiving promotional e-mail by using the unsubscribe instructions located at the bottom of the message. Please note that you may not unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, purchase confirmations, change or updates to features of the Sites, or technical and security notices.

Consent

When customers use this site, they are consenting to this privacy policy. SUPPLY SOLUTIONS USA, INC. reserves the right to change this policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for the latest privacy policy information.

Questions

If you have any questions or concerns regarding this policy, you may contact us through our web site or call us at the numbers provided on our Site or on your invoice. If you have any unresolved issues concerning the protection and handling of your personal information, or if you wish to make a request to access, edit or delete your personal information, please contact our Privacy Officer at the following web address:

[email protected]